WhatsApp: +250796150455

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Homely Care,
Beyond Measure

Revolutionizing home management by providing expertly trained home managers who ensure your home runs smoothly and efficiently

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Who we are

At Urugo Pro Care, we don’t just provide employment; we take it a step further. Every steward undergoes thorough background checks to ensure they are law-abiding citizens and taxpayers. Additionally, we provide grooming and professional training for each staff member, while ensuring their individual needs are met. With Urugo ProCare, we are dedicated not only to the care of your events and homes but also to the well-being of all parties involved—our staff, our clients, and our company. We take great pride in delivering high-quality customer care, something that is much needed in Kigali. Our stewards go the extra mile to ensure your comfort and safety. Whether managing your home or overseeing your event, we deliver exceptional services, ensuring everything runs smoothly and efficiently. We firmly believe that charity begins at home, which is why our motto, "Homely Care Beyond Measure," guides everything we do.

How we do it

Our services connect clients with well-trained stewards. We offer training programs for house managers, professional cooks, service teams, nannies, pet grooming, and more. We emphasize skills, hygiene, discipline, etiquette, grooming, and teaching through play. Our stewards also learn new languages, financial planning, and other valuable life skills. If you’re looking for a well-managed home or a seamlessly organized event at an affordable price, subscribe to our services today.

Why we do it

Urugo ProCare was born from recognizing a gap between homes and stewards. Many people are unemployed, and many households need reliable nannies or house managers, but these unemployed individuals often lack the necessary professionalism, grooming, language skills, and other essential traits. Additionally, it's no secret that Kigali could benefit from improved customer care practices, a space where you won’t have to plead or overspend for quality services. At UPC, we strive to match our clients with the best services Kigali has to offer. Not only are we improving the lives of our clients, but we are also providing job opportunities to those who would otherwise be underpaid or overlooked due to a lack of language skills, training, or resources. Recently, we also noticed how challenging it can be to find brokers who genuinely look out for their clients’ best interests. Many are focused solely on maximizing profits, often frustrating clients with inflated costs. In the future, UPC plans to bridge the gap between tenants and landlords/landladies, creating a more transparent and efficient process.

01

Choose your plan.

Select the plan that best fits your home care needs from our range of customized options.

02

Subscribe

Sign up for your chosen plan through our easy-to-use subscription process.

03

We Contact you.

After subscribing, our team will reach out to you to discuss your specific requirements and preferences.

04

Tailored Matching.

We specialize in matching stewards who align perfectly with your unique needs, ensuring that your home or event is managed with utmost professionalism and care.

05

Start Enjoying Professional Home Care.

We carefully pair you with a steward whose skills and experience align with your home's unique needs.

Our Services

We offer services that connects you with well-trained stewards, ensuring that your home is maintained with the highest standards of care and professionalism.

Flavourful Upscale Meals

Enjoy four healthy, delicious meals daily, prepared by skilled house managers.

Appliance Care Expertise

Protect your investments with staff trained in proper appliance use and maintenance.

Focused Childcare

Attentive nannies who prioritize your children over phones or TV.

Homework Assistance

Reliable help with children's homework during your outings.

Premium Laundry Service

Impeccable care for your garments, ensuring they always look their best.

Pet-Friendly Staff

House managers who treat your pets like family members.

Long-Term Commitment

Reduce turnover with satisfied, well-matched house managers.

Enhanced Home Security

Added peace of mind with staff trained in basic security measures.

Personalized Matching

We tirelessly search for the perfect house manager to meet your unique needs.

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"I am truly impressed with Urugo ProCare. The home manager they matched with us was exceptionally thorough, clean, and paid great attention to detail—exactly how I wanted everything done, as I’m very particular about things"

Niboye Kicukiro - King-Son Ariweriokuma

C.M.O - BoundlessPay

★★★★★

Essential Package

Simplify Your Daily Life.

Experience hassle-free home maintenance with our twice-weekly service for 1-2 bedroom homes. Effortless living starts here.

  • Thorough cleaning to maintain a spotless environment
  • Efficient handling of dishes and laundry
  • Convenient simple meal preparation

Enhanced Package

Elevate Your Family's Lifestyle.

Enjoy comprehensive daily or live-in care for your 3 bedroom home. Transform your family life with our all-encompassing service.

  • All Essential services plus dedicated childcare
  • Meticulous house cleaning and car washing
  • Gourmet meal preparation for the whole family

Elite Package

Luxury Living Perfected.

Experience unparalleled care for your 5 bedroom home or duplex. Indulge in the pinnacle of household management.

  • All Enhanced services with premium additions
  • Tailored solutions for expansive properties
  • Bespoke service customization for discerning clients

Customized Package

Your Home,Your Rules.

Design a bespoke home care solution that fits your unique lifestyle and needs. Urugo's flexibility at your service.

  • Mix and match services from all packages
  • Adjustable frequency from once a week to full-time
  • Add specialized services not listed in standard packages

Your questions, answered